In our world, the customer is king. Many executives and small business owners who buy internationally feel that since they’re putting all the money into the deal, the vendors must bend to their ways and follow their rules. The Golden Rule (he who has the gold...

We’re all aware of stories about how firms get cheated in overseas dealings. Businesses complain of it, and there seems to be little way to enforce a company’s rights in overseas markets. Sometimes it’s foreign companies that cheat us, sometimes foreign governments. While we may not...